Updated November 2025

Terms & Conditions

These terms outline the rules and guidelines for engaging with Building Agency LLC services and digital properties.

1. Agreement to services

By accessing this website or entering into a statement of work with Building Agency LLC (“Agency”), you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you are acting on behalf of a company or organization, you represent that you have authority to bind that entity.

2. Scope of work & changes

Engagement specifics are defined in mutually executed proposals, Master Service Agreements (MSAs), or Statements of Work (SOWs). Any scope modifications require written approval. Change requests may adjust delivery timelines, staffing allocations, or commercial terms.

3. Intellectual property

Unless otherwise defined in a contract, you own work product that is fully paid for, while Agency retains ownership of all pre-existing IP, accelerators, internal frameworks, and know-how. Agency may reuse non-confidential learnings and anonymous benchmarking data to improve its services.

4. Confidentiality

Both parties agree to protect confidential information with the same care as their own sensitive data. Access is limited to personnel and subcontractors who need it to fulfill the engagement and who are bound by confidentiality obligations.

5. Payment & expenses

Invoices are due within 15 days unless another schedule is specified. Late payments may incur a 1.5% monthly finance charge. Pre-approved travel or third-party costs will be invoiced at cost plus applicable handling fees.

6. Warranties & disclaimers

Agency delivers services using commercially reasonable skill and care but does not guarantee uninterrupted operation, future performance, or third-party system compatibility. All other warranties are disclaimed to the fullest extent permitted by law.

7. Liability

To the extent allowed by law, neither party is liable for indirect, incidental, or consequential damages. Aggregate liability is limited to the fees paid under the applicable SOW in the twelve months preceding the claim.

8. Governing law & disputes

These Terms are governed by the laws of the Republic of Armenia. Disputes will be resolved through good-faith negotiations, followed by binding arbitration in Yerevan if required.

9. Contact

For questions about these terms, please contact Artashes Karakhanyan via ceo@buildingagencyllc.com.